General information
A: We typically aim to respond to client questions within one business day. If you have an urgent request, please send a message to our WhatsApp. Our operating hours are Monday to Friday from 9 am to 6 pm China Time.
A: Yes, you are more than welcome to visit our factory. We believe that a visit will instill confidence in the quality of our products. In fact, many of our partners have chosen to work with us after visiting our factory. If you have an agent representing you, they are also welcome to visit. Please contact us in advance to schedule your visit.
Location:
Rixin Building, No.1 Futian Road, Xiangzhou District, Zhuhai, Guangdong, China
广东省珠海市香洲区福田路1号日新大厦
A: Typically, our lead time is 40 days after confirmation of payment, formula, and packaging design. The exact lead time may vary depending on the quantity and packaging options you choose. For a more accurate estimate, please contact us with the specific details of your order, and we will promptly provide you with the relevant lead time.
Products Related
A: Our produced products have a shelf life of three years. We do not use direct stock; your private label products are manufactured once you confirm the order. This ensures that the production date is the latest, aligning with your sales and marketing strategy.